Terms of Service

1) Acceptance

By browsing, purchasing, or coordinating with us, you agree to these terms. If you disagree, please refrain from using our services.

2) Orders & Availability

• Orders depend on stock availability and confirmation of details (colors, quantities, substitutes).
• We may verify orders to ensure accuracy and prevent misuse.
• Prices may change due to supply conditions; confirmed orders will reflect agreed pricing.

3) Payment & Deadlines

After you confirm order details with our team, a payment link will be sent based on your chosen method. Please complete payment within 24 hours to keep the order active. Unpaid orders may be cancelled automatically.

4) Delivery

Delivery fees and timelines depend on location and courier partners. Final fees are confirmed with you before payment. Provide accurate addresses and contact details to avoid delays.

5) Returns & Refunds

Our refund process follows the guidelines in our Refund Policy. Coordinate with us promptly if you receive defective, incorrect, or incomplete items.

6) Responsible Use

Please use our services lawfully and respectfully. Fraudulent activity, abuse, or misuse of promotions may lead to order cancellation or refusal of service.

7) Privacy

Your information is handled under our Privacy Policy. We share only what is necessary to fulfill orders, coordinate delivery, and process payments.

8) Changes to Terms

We may update these terms to reflect operational, legal, or safety requirements. Continued use after updates means you accept the revised terms.

9) Limitation of Liability

We strive for accuracy and care, but we are not liable for delays or issues beyond our control (e.g., courier delays, force majeure). Remedies are limited to what is outlined in our policies and applicable law.

10) Contact Us

For questions about these terms:

• Phone: +63 912 139 9743
• Email: contact@violitograndpavilion.store
• Address: 174-B Camp Riego de Dios, Barangay Paradahan II, City of Tanza, Cavite, Region IV-A, 4108, Philippines